Ordering is free and easy. Simply click here or on My Account in the top right corner of the website to register or checkout as a guest.
Only residents in Canada over the age of 19 are eligible to purchase products from our website.
Simply put, yes we are. As a customer that used to buy from Mailorder dispensaries and getting scammed a couple times from certain dispensaries, is what led us to create SimplyBudgetBud. Rest assured as we grow our reviews will speak for themselves. If you have any issues, or questions please dont hesitate to reach out to our dedicated customer support team!
It depends on what you are trying to change. Please reach out to our customer support team for further assistance.
To prevent fraud, we require the billing address and shipping address to be the same.
If you would like to ship to a separate address we require a photo of government issued identification.
Unfortunately, all orders must be placed through our website and shipped to you via mail order at this time.
If you’ve placed your order, you can cancel it as long as you have not made payment yet. If you’ve made payment and want to modify your order, please contact us and we’ll see what we can do. Unfortunately, there is not much we can do once your order has shipped. Please contact us if you have any issues with your order and we’ll do our best to rectify the issue. Your satisfaction is what matters to us.
If you are having any issues with your membership or placing an order, please contact us immediately at [email protected] and we will ensure any challanges will be taken care of as soon as possible.
** Due to COVID-19, delivery times are NOT guaranteed by Canada Post **
Once your order is placed and we’ve received your payment, we will begin processing it.
Our cut-off for all shipments is noon (12:00PM PST). If you order past this time, you order will be shipped out the following day after noon.
All packages are shipped via Xpresspost, which can take up to 2-3 business days for delivery to most major cities. If you live in a rural area it may take a day or so longer. We know how important it is to get quick access to your medicine. Your shipments are our top priority.
Once your order has been shipped, tracking info will be sent to your email.
If you don’t get your package within 3 days after the expected delivery date, please contact Canada Post immediately. We have no control over shipping delays for your order and only Canada Post would be able to help. If your package has not been delivered and the package is lost in transit, we will replace your order – no questions asked.
Simply Budget Bud will not be held liable for lost orders due to: mistakes made by the postal office, wrong address given by the customer, damage to your order by postal service, expired PO BOX numbers, stolen packages after delivery.
If your tracking information states that your package was delivered and you have not received it, you must address this issue with Canada Post. We cannot do anything about packages that show as being delivered.
For customers located in Nunavut, orders will not be replaced if packages are lost in transit. Unfortunately, these areas appear to be prone to missing parcels. Shipments to these areas are made at buyers’ risk.